A new paradigm has emerged in the world of communications - based on open standards software - rather than proprietary hardware/software based solutions.

Sepia has the skills and experience in delivering this new era of solutions, with the business benefits of substantial cost savings and limitless flexibility in the deployment of voice, media and unified communications applications. Sepia brings a new way of looking at an old technology problem, delivering the tried and trusted features of telephony and contact centres in the new paradigm to our customers – resulting in significant benefits.

Key Differentiators of Sepia Unified Communications

• Licensing of the solution is not based on a per-port basis, so the total cost of ownership is comparatively low when compared with other competing systems in this space, with virtually unlimited scalability of the solution at a fraction of the costs of scaling other systems in this space.
• Rather than deploy a “black-box” point solution to serve all IPT unified requirement, we provide clients the freedom to advance with their desired features as and when required, reducing unnecessary costs being incurred.
• Locally based (Johannesburg, Cape Town, Pretoria) development, implementation, project management, support and maintenance of entire solution by Sepia and through its holding-company BB&D, with very large available skills base.
• Tried-and-trusted technology and based on true open standards SIP, technology from Avaya and other key technology partners.
• Customisation and development of new components in shorter timeframes than international vendors, on an open standards based widely used development platform.