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Build a smart solution with Telepathy’s interchangeable application modules.
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The smarter way
Telepathy brochure
Architecture
Enterprise Architecture
In most businesses the contact centre is an afterthought. One that is limited in functionality and a large unwanted cost. Your WebSphere infrastructure represents a significant investment and is key to many of the functions within your business. Telepathy allows you to maximize the return on this investment by enabling a complete communications solution without the addition of any expensive proprietary equipment.
Feature and function rich, Telepathy will install on your WebSphere infrastructure and can be managed and maintained using your existing skills base.
Design a solution that fits your needs exactly with Telepathy’s interchangeable connectors and application modules.
Application Architecture
The Telepathy solution is a simplified single installation that can be clustered across any number of JVMs and virtual machines and scaled out as necessary when additional capacity is required.
Telepathy’s hardware footprint is smaller than any other enterprise contact centre and can provide all your required functionality off a single WebSphere Server.
Telepathy IPCC is:
► WebSphere Application Server V7 Feature Pack for Communications Enabled Applications
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